VOIHU Cookie Policy

Cookies are small pieces of information that may be stored by a website in a user’s browser.

Web applications may also use similar browser-storage technologies, such as localStorage and sessionStorage, to maintain sessions, remember temporary information or support technical functionality.

In this Policy, references to “cookies and similar technologies” include these types of browser storage where appropriate.

VOIHU is designed to minimise unnecessary tracking.

VOIHU does not currently use cookies or similar technologies for:

• behavioural advertising;
• cross-site advertising profiles;
• advertising retargeting;
• third-party audience profiling;
• the sale of behavioural data;
• tracking users across unrelated websites.

VOIHU currently uses only limited technical and functional browser-storage mechanisms necessary to operate the service or support user-requested functionality.

VOIHU uses limited first-party event information to understand how MESSAGEs are viewed, supported and passed on.

These events may relate to functions such as:

• opening or viewing a MESSAGE;
• adding a VOICE;
• opening or using sharing functionality;
• referral relationships;
• propagation of a MESSAGE.

VOIHU’s first-party application analytics do not use a third-party advertising or behavioural analytics platform.

VOIHU does not persist device fingerprints, advertising identifiers, User-Agent strings or IP addresses as part of these application analytics records.

These analytics are intended to operate and understand VOIHU’s own service rather than create commercial behavioural profiles.

When a user chooses to make a payment, VOIHU uses Stripe to provide payment functionality.

Stripe may use cookies or similar technologies that are necessary to:

• process payments;
• prevent fraud;
• secure transactions;
• authenticate payment methods;
• provide payment features such as supported wallet or card functionality.

These technologies are associated with a user-initiated payment process.

Stripe operates under its own privacy and technology policies.

VOIHU does not use Stripe payment technology for advertising profiling.

Where a user actively chooses to sign in using Google, Google authentication services may process technical information or use technologies necessary to authenticate the user.

These technologies are activated in connection with the user’s choice to use Google authentication.

VOIHU does not use Google authentication for advertising tracking.

VOIHU provides links and controls that allow users to share MESSAGEs through external services.

Ordinary browsing of VOIHU does not require VOIHU to load passive advertising trackers from social networks.

When a user actively chooses to open or share through a third-party service, that third party may use its own cookies or similar technologies according to its own policies.

VOIHU does not control cookies set directly by third-party websites once the user leaves VOIHU or activates the relevant external service.

VOIHU currently uses a backend-mediated geocoding process to help users select a city.

The browser sends the place search to VOIHU, and VOIHU’s backend communicates with the relevant geocoding infrastructure.

VOIHU does not rely on third-party browser cookies for ordinary city search and does not request device GPS location through this feature.

The technologies currently used during ordinary VOIHU browsing are intended to be technical or functional technologies necessary for the service requested by the user.

They support functions such as:

• authentication;
• security;
• authenticated access;
• temporary session continuity;
• first-party event deduplication;
• source attribution relating to MESSAGE propagation;
• payment functionality when initiated by the user.

VOIHU does not currently use non-essential advertising or profiling cookies during ordinary browsing.

VOIHU shows an analytics-consent banner on first visit so visitors can accept or reject optional analytics cookies used by Google Analytics 4.

Google Analytics 4 is loaded and receives data only after a visitor explicitly accepts analytics cookies. If the visitor rejects, or has not yet decided, Google Analytics remains blocked and no analytics data is sent.

VOIHU does not currently deploy non-essential advertising or behavioural-profiling technologies during ordinary browsing. Accordingly, VOIHU does not present a separate advertising consent surface for technologies it does not use.

If VOIHU introduces additional technologies that require prior consent under applicable law, VOIHU will reassess its consent mechanism before activating those technologies.

Users can control cookies and website storage through their browser settings.

Depending on the browser, users may be able to:

• view stored cookies and site data;
• delete cookies and site data;
• block cookies;
• clear localStorage or other website data;
• configure privacy settings.

Blocking or deleting technologies that are necessary for authentication or security may prevent some VOIHU functions from working correctly or may sign the user out.

VOIHU does not currently use the browser technologies described in this Policy to create advertising profiles of users.

VOIHU does not currently use:

• Meta Pixel;
• Google Ads conversion tracking;
• advertising retargeting pixels;
• third-party behavioural advertising networks;
• cross-site advertising identifiers.

If this changes, this Cookie Policy and, where required, VOIHU’s consent mechanisms will be updated before such technologies are used in a manner requiring user consent.

VOIHU may update this Cookie Policy if:

• browser-storage practices change;
• new technical functionality is introduced;
• new service providers are adopted;
• legal or regulatory requirements change;
• non-essential tracking technologies are considered.

The “Last updated” date at the beginning of this Policy indicates the latest revision.

Material changes may be communicated through VOIHU where appropriate.

Questions about cookies, browser storage or privacy can be sent to:

Support and privacy requests:

support@voihuworld.com